Digital Transformation Consultant
As a specialist in digital transformation, Miriam brings with her extensive practical experience in which she has supported companies in change processes and contributed to develop digital business models and establish agility in the company culture. She implements her strategy of always focusing on customer needs using proven methods such as design thinking and customer journey mapping. In addition to customer-centricity, Miriam also focuses on implementing change initiatives, coaching and training, essential for achieving a successful digital transformation. Miriam's professional positions over the last 15 years include roles as customer journey manager, product owner, change manager and team leader of various SCRUM roles, which has given her a deep understanding of the conception and implementation of digital business models and product developments in agile environments.